ORCA are excited to be recruiting an Operations Coordinator to join our Portsmouth office and support the logistics and administration of our global work to protect whales and dolphins. We are looking for a systems thinker who is organised, able to respond dynamically to changes and who works well under pressure. An ability to refine and streamline systems and processes and to work in an interconnected way are essential to help drive efficiency and help our operational processes maximise our conservation impact. We are looking for someone who has meaningful experience of coordinator operational activity, and has a track record of working with digital systems to manage complex processes.
Role Summary:
Coordinate and deliver the operations of ORCA’s conservation work, supporting logistical and administrative activity across a range of programmes.
Roles and Responsibilities:
- Overseeing the logistics and planning of ORCA’s work, including coordinating equipment, assigning teams, supporting travel plans and other activities as required to deliver impact
- Be a key point of contact for contract staff and subcontractors
- Support administrative work related to contracts, records and other HR administration
- Support and coordinate the development and delivery of conservation initiatives delivered by the charity
- Assist in other administrative responsibilities related to the charity’s at-sea programmes
- Supporting other members of the ORCA team where appropriate and as the business requires
Experience and Knowledge
Essential
- Experience of maintaining or improving digital systems
- Experienced in providing excellent customer service
- Passion for wildlife and the natural world
- Experience of working in a rapidly changing environment
- Experience of keeping accurate records
Desirable
- Experience of complicated logistical processes
- Experience of streamlining operations or creating efficiencies
Skills and Abilities
Essential
- Able to thrive under pressure
- Able to communicate with a wide range of people
- Excellent project management skills
- Excellent IT skills
- Excellent organisational skills
- Excellent administration skills
- Ability to think before you speak
- Able to respond to last minute changes
Desirable
- Marine wildlife identification skills
Location: ORCA Offices, Portsmouth
Term: Full time (37.5 hours a week) on a fixed term 12-month contract
Salary: £25,000 per annum (on an initial 12-month fixed term contract)
