This role is a fantastic opportunity to gain experience within the UK Seafood Sector and be part of our dynamic and busy Economics team. The Economics team collects data, produces analysis and evidence in the form of Seafish’s suite of economic reports, and provides advice to government and industry. Our outputs include the Performance of the Seafood Processing Industry, and our digital Enquiry Tools—have a look!
This is a full-time, temporary role for up to 13 weeks. This is a UK-based role allowing the successful candidate to be home-based or work from our Edinburgh or Grimsby offices. Some travel may be required, including attending the first week of in-person training in Edinburgh and occasional team meetings held there. Travel expenses will be reimbursed. Extensive office-based training will be provided as part of the induction covering interview techniques, health & safety, and background of the seafood industry
There is a possibility of extension to work on another project within the Economics team, which can be discussed during or towards the end of this fixed-term contract.
Key responsibilities will include
Contributing to economic and financial data collection by undertaking telephone and desk-based interviews and research of the UK’s seafood processing sector as part of the UK Data Collection Framework (DCF) requirements.
- Accurately entering data collected in databases to ensure that the Seafish Economics team data sets are comprehensive and robust.
- Managing and undertaking data entry and quality checking elements of primary and secondary research projects, to deliver raw data suitable for analysis.
- Encouraging participation by industry businesses in data collection exercises.
- Enabling capture of enquiries and feedback from industry stakeholders.
- Organising own research tasks, with guidance and advice from members of the team.
- Ability to work flexibly, including occasional out-of-hours commitments, to maximise stakeholder participation.
- Maintaining high standards of accuracy and data confidentiality.
- Meeting agreed performance targets.
- Following agreed scripts, processes, and data protection guidelines.
Key Relationships:
- External: Participants/respondents taking part in telephone interviews, stakeholders involved in the census project, or other external partners as required.
- Internal: The role will involve working closely with another experienced researcher in the team, as well as other members of the Economics team. The post-holder will report to the Project Manager and will also receive guidance and support from the Head of the Economics team.
Skills & Experience Required
- Excellent verbal communication skills in English and professional telephone manner. Researchers must be confident and effective communicators as the role requires significant interviewing of industry members.
- Strong written communication skills in English, with high level of accuracy and attention to detail.
- Good organizational and time-management skills.
- Ability to work independently in a desk-based environment.
- Comfortable working to deadlines and performance targets.
- Confident engaging with a wide range of people from diverse backgrounds with strong rapport-building skills.
- A-Level education (or equivalent).
- Experience in a customer service or telephone-based role, with the ability to work to agreed performance targets.
- Pro-active, self-motivated, and independent. Researchers are responsible for planning their own schedule and must be organized and able to work unsupervised on multiple tasks.
Desirable
- Experience in social research methods and survey interviewing is desirable but not essential as full training will be provided.
Salary range: £24,728 per year pro rata
Closing date: We expect our applications to close relatively quickly so if this sounds like you, please apply as soon as possible!
